Stains
If you can't remedy the problem by yourself, using Staingard's leading care products, then one of Staingard's professional repair technicians will visit your home and resolve the problem.
Staingard and accidental damage cover
Of course for that extra peace of mind you can invest in our Staingard’s 5 year protection plan. Staingard’s 5 year cover lets you relax and enjoy your new investment, with fabric cover any spills will be taken care of and if you purchase a leather sofa you will get the additional cover against rips, tears, burns or scratches.
Staingard Plus is a comprehensive protection plan comprising the best furniture care products and a 5 year cover programme protecting you against accidental damage, staining and structural defects.
Benefits
Accidents can happen to anyone, to anyone, at any time.
With Staingard Plus, you can put your mind at ease knowing that if a mishap occurs to your new furniture, Staingard can put it right.
- 5 years protection
- 24 hours a day Claim Line
- Original value replacement
- National network of professional technicians
- No excess charge
What is covered
Acids
Cosmetics
Shoe Polish
Ink
Bleaches
Caustics
Corrosives
Paints
Superglue
Coffee
Ketchup
Cola
Human & animal bodily fluids
Dyes and dye transfer from newspaper print or clothing, including denim
All food stuff & drink
Accidental Damage
Accidental damage means unintended and unexpected damage caused by a sudden and unforseen event.
What is covered
Rips
Burns
Scuffs
Scratches
Punctures
Pet Damage ( limited to 3 claims per period of insurance)
Structural Damage
What is covered
Frame warpage and breakage
Lifting or peeling of the hide on leather furniture
Broken zips, castors and buttons
Bending and breakage of metal components
Failure of recliner mechanisms including electrical motors and associated electric components
Significant Exclusions
What is excluded
- Commercial use
- Deliberate damage
- Abuse or neglect
- Removal of odours
- Wear and tear
- Natural characteristics of leather
- Fading of fabric and materials
- Accumulated multiple stains
This is a summary only. To learn more view full terms and conditions